Your Privacy Matters to Us
This policy explains what information we collect when you contact Verma Electric and how we use it. We keep things simple and only use your details to serve you better.
Last updated: 1 August 2026
Information We Collect
When you call us, message us on WhatsApp, or fill in a form on this website, we may collect your name, phone number, email address (if you share it), your area in Thane, and details of the electrical or appliance problem you need help with.
We do not run any accounts, and we do not ask for payment details on this website. Payments are made directly to our technician by cash or UPI at the time of service.
How We Use Your Information
We use your information only to understand your requirement, schedule a home visit, share a quote, and follow up about the work you asked for.
- To contact you about your service request
- To confirm appointments and share arrival times
- To give you a clear quote before any work begins
- To follow up on completed work if needed
Sharing Your Information
We do not sell, rent, or trade your personal information to anyone. Your details stay within our small family-run team and are used only to serve your request.
When you contact us on WhatsApp, your messages are handled through WhatsApp's own platform, which has its own privacy terms.
Data Security & Retention
We take reasonable care to keep your information safe and only keep it as long as needed to serve you and maintain basic service records. You can ask us to delete your contact details at any time.
Cookies & Website Analytics
This website uses minimal cookies needed for it to work properly. We may use basic, privacy-friendly analytics to understand how many people visit the site, but this does not identify you personally.
Contact Us About Privacy
If you have any questions about this policy or want us to update or remove your information, please call or WhatsApp us, or email service@vermaelectric.com and we will be glad to help.